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Privacy Policy

Last updated: September 8, 2026

Introduction

This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website and services. We are committed to maintaining the privacy and security of your data in accordance with applicable data protection legislation, including the UK General Data Protection Regulation and the Data Protection Act 2018.

Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Submit an inquiry form through our website
  • Contact us via email or other communication channels
  • Engage our services for property search, consultation, or related activities

The types of information we may collect include:

  • Name and contact details including email address
  • Information about your property requirements and preferences
  • Any other information you choose to provide in communications with us

How We Use Your Information

We use the personal information we collect for the following purposes:

  • To respond to your inquiries and provide the services you request
  • To communicate with you regarding property opportunities, appointments, and service delivery
  • To maintain records of our client relationships and service provision
  • To improve our services and website functionality
  • To comply with legal obligations and protect our legitimate business interests

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual necessity: to provide services you have requested or engaged
  • Legitimate interests: to operate our business, improve our services, and maintain client relationships
  • Legal compliance: to meet regulatory and legal requirements
  • Consent: where you have explicitly agreed to specific data processing activities

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information in the following limited circumstances:

  • With landlords, property agents, or other parties directly relevant to your property search when necessary to provide our services
  • With professional advisors such as legal or financial consultants when required for service delivery
  • Where required by law, regulation, or legal process
  • To protect our rights, property, or safety, or that of others

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining appropriate retention periods, we consider factors including:

  • The nature and sensitivity of the information
  • Our ongoing relationship with you
  • Legal and regulatory obligations
  • Potential legal claims and disputes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Under data protection legislation, you have several rights regarding your personal information:

  • The right to access your personal data and receive information about how we process it
  • The right to rectification of inaccurate or incomplete personal data
  • The right to erasure of your personal data in certain circumstances
  • The right to restrict processing of your personal data
  • The right to data portability
  • The right to object to processing based on legitimate interests
  • The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided in the Contact section below.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies. For detailed information about our use of cookies, please refer to our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any material changes by posting the updated policy on our website with a revised date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions or concerns about this Privacy Policy or our data processing practices, please contact us at:

Email: [email protected]
Address: 17 Park Row, Leeds, LS1 5HD, United Kingdom

Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues, if you believe we have not handled your personal data appropriately. You can contact the ICO through their website at ico.org.uk or by calling their helpline.